Structure your incident response from the moment it starts.
When an incident hits, the scramble to find the right people, the right plan, and the right procedures costs critical time. BastionIQ Command gives your team a secure out-of-band command room — linked to everything they need — even if your primary systems are compromised.
When an incident hits, teams typically spend 20–45 minutes just finding the right contacts and the right plan.
The DR plan is in a SharePoint folder someone can't access. The right contact's number is in a spreadsheet that nobody kept up to date. The incident log is a shared Word doc being edited simultaneously by four people. None of this should be happening when your business is under attack.
BastionIQ Command puts everything in one place — linked, pre-loaded, and accessible even when your primary systems are down. From declaration to close, your team knows exactly where to go and what to do.
From declaration to post-incident review
Declare the incident
One action opens the command room. Severity triage starts immediately. The right plans, runbooks, and contacts are linked automatically from your infrastructure register.
Coordinate your team
Assign actions, log the timeline, and track who's working on what. Everyone on the incident team sees the same view in real time — no email chains or scattered Slack threads.
Communicate with stakeholders
BastionIQ drafts communications for every channel — internal teams, executives, customers, regulators, and press — in the right tone for each audience. Edit and send with confidence.
Close and review
The incident timeline, actions taken, and communications sent form a complete post-incident record. SHA-256 message integrity ensures the log is tamper-evident for forensic use.
What's in Bastion Command
Severity triage and timeline logging
Structured severity assessment from declaration. Every action, update, and communication is logged with a timestamp — building a complete incident record automatically.
Linked plans and runbooks
The relevant DR or IR plan is linked directly in the command room from the moment the incident is declared. Runbooks for affected systems are surfaced automatically.
Out-of-band contacts
Critical contacts — internal escalation paths, third-party vendors, legal counsel, cyber insurers — are available via out-of-band email addresses that bypass your primary systems.
AI-drafted communications
BastionIQ drafts communications for every audience — internal update, executive summary, customer notification, regulatory disclosure, and press statement — in the appropriate register.
Offline access
Plans, contacts, and runbooks are encrypted and available on enrolled devices with no internet required. Incidents can be logged offline and sync when connectivity returns.
SHA-256 message integrity
Every message in the incident timeline is hashed. This tamper-evident log is usable for post-incident forensics, insurance claims, and regulatory review.
Not minutes, to activate your team
Teams without a structured command room spend 20–45 minutes in the first hour of an incident just finding contacts, plans, and procedures. BastionIQ Command puts everything in one place the moment an incident is declared — so your team can act, not search.
Built for the scenario where it matters most.
In a ransomware or major infrastructure incident, your systems may be the thing that's down. BastionIQ's offline mode means plans, contacts, and runbooks are available on enrolled devices — no internet required. Incidents can be declared and logged offline, with everything syncing when connectivity returns. Learn more about offline mode →
Be ready before the next incident.
Free 30-day trial — Command included. No credit card required.